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Our Reviews
Jo-el is a wonderful salesman. No high pressure! He gave a wonderful tutorial on my new vehicle and is very knowledgeable .
Bennett Honda’s service team is fast, friendly, and incredibly professional. Every visit fells smooth, honest, and well-handled.
Bennett Honda’s service team is fast, friendly, and incredibly professional. Every visit feels smooth, honest, and well‑handled.
If I could leave zero stars, I would!! My service light came on, so I took my Honda Civic in. When I made the appointment, they said it would cost in the $150 range. They called to say they found some other issues, and my bill ended up being over $1100!!! A month or so later, my car started making a strange noise. I took it to a different garage, and they told me specifically what was causing the noise, which should have been detected when Bennett did the service. I do not trust Bennett AT ALL, and plan on never using them again!!!
The moment it came time to sign, dealing with Ryan turned into an absolute crapshow. I told him clearly, repeatedly, and in plain English, that I didn’t want a single extra warranty or add-on. Didn’t matter. He kept hammering the same tired upsells like a broken record, ignoring every “no” like it was a negotiation tactic instead of a complete sentence. The low point? This clown actually tried to sell me an extended warranty by bragging that it would “pay for itself” with… wait for it… an extra vacation. A road trip. My wife and I sat there stunned, exchanging looks that said, “Is this guy for real?” I fly for work, we actually travel, his idea of “living it up” sounded like punishment. I shut him down at least eight separate times, each rejection clearer than the last. But Ryan wouldn’t drop it. He’d do that slimy salesman pause, dead silence, staring, waiting for me to crack and fill the void with a “yes.” Pure psychological manipulation. It was aggressive, condescending, and borderline hostile. I shouldn’t have to arm-wrestle some commission-breathing vulture just to buy what I came for. “No” is a complete answer, not the opening bid in a game of chicken.
I bought my car there, they kept it for 7 days to inspect it and put a new timing belt on my car. About 2 months into owning it I was almost in a horrible accident with my car! I called but was told sorry , you didn't get the extended warranty! I just found out that the main problem so far is the brand new time belt that they took 7 days to put on! Who is to blame. I was treated nicely by the man that sold the car! Although it was a fake niceness! I was lied to about the car fax report! Why is there golf size dents in my car if it was fixed privately? This is uncaring and very dishonest practices.
Bennett dalerships that I visited in the past, I didn't care for . About 2 weeks ago, I purchased a 2025 CRV Hybrid, l worked out a deal to have 2" hitch receiver and wiring harness installed but when I went to pick up , it didn't have what we agreed on and they didn't want to make on it ,so I walked away from the deal. Later they called back said about putting the hitch and wiring on a different car that was the same but done by Uhaul , now I'm trying to make them make on the work that was done correctly . Bennett does not stand by there agreements .
Do not buy a car from this dealership. They are thieves. We bought a car in August and refinanced it almost immediately. When we did this, we also canceled extended warranty and gap insurance. Bennett has had both of the refund checks for over a month. We have called and emailed dozens of times. Ryan St. John has been useless, claiming to be "in our corner" and yet doing nothing. He blames the delay on "Jennifer from accounting", who we have yet to hear from at all. We wonder if she even exists or if she is just a fictitious scapegoat to deflect blame from him. We have been told someone will get back to us, the check is in the mail, etc. No one is helping us. At this point, we are fairly certain we will have to take them to court to get the money owed to us. We are also reporting them to the Better Business Bureau and the Consumer Financial Protection Bureau.
Professional service and reviewed the mechanic finding with my car. Asked if I had any questions. Very positive environment
Cheyenne was excellent i told her what I needed and wanted and I got it even with the type of credit I have
Cheyenne was great. But customer service afterwards was terrible. Had and still have issues with refunds and issues with a password for our electronic documents
Has no concern about service after the sale. Have a brand new Pilot that had damage when we purchased through Bennett. Among other issues we can’t get anyone to return our call for service to our BRAND NEW VEHICLE. Thx Bennett Team
I had my 2013 Honda Ridgeline that I purchased from Ebersole's in for an oil change and tire rotation with balance. I received an oil change but I never received my tire rotation and balance. I was charged for this service but never received. The service manager did admit they never balanced tires but said his technician told him he rotated tires. My tires were marked and could tell I never received rotation.
Welcome to Bennett Honda of Lebanon
When you choose Bennett Honda of Lebanon, you choose a lifelong partnership with your dealer. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on Bennett Honda of Lebanon for a first-class service experience from the moment you enter our showroom. Visit us today on Cumberland Street — our seasoned professionals are ready to answer any questions you may have.
Bennett Honda of Lebanon strives to provide the best vehicles and service possible to the dealership area. Our experienced sales and service staff are available to help you find and maintain your next vehicle. Visit our showroom today and let us help you find your dream vehicle!